Shipping Policy

Shipping Policy

At FestRing, we are committed to delivering your purchase in a timely and reliable manner. Below, you'll find details about our shipping policies and procedures.

Shipping Destinations

We ship both domestically and internationally. Please note that shipping restrictions may apply to certain countries or regions.

Delivery Options

We are committed to tailoring our delivery services to suit your schedule, while ensuring the utmost care in preparing your order. To accommodate your preferences, we provide multiple delivery options:

  • Economy Delivery: Anticipated arrival within 12 business days.
  • Standard Delivery: Expected to reach you within 5-7 business days.
  • Express Delivery: For orders placed before 12 PM (local time), delivery is targeted for the next business day following processing.

We appreciate your understanding and are here to assist you with any questions regarding your delivery preferences.

    Shipping Charges

    Shipping charges are calculated based on the weight of the package and the destination. You can view the estimated shipping cost at checkout before finalizing your order.

    Order Processing

    Orders are processed within 1-2 business days. Please note that processing time is separate from the shipping time. Orders placed during weekends or holidays will be processed the next business day.

    Tracking Your Order

    Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, allowing you to monitor the progress of your shipment.

    Customs and Duties

    For international shipments, customs fees, duties, and taxes are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be.

    Damaged or Lost Packages

    If your package arrives damaged or if it is lost in transit, please contact our customer service team immediately at service@festring.com. We will assist you in filing a claim and resolving the issue.

    Returns and Exchanges

    Please refer to our [Return Policy] for information on returns and exchanges.

    Contact Us

    If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at service@festring.com.

    Thank you for choosing FestRing. We appreciate your business!